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Warehouses

Upgrading

Clients’ orders are prepared and checked by the responsible employees and a document must be
enclosed, containing date, name and pharmaceutical form of the medicinal product, the quantity
Hawkary operates at a high level of quality assurance, by complying with European supplied, the name and address of the supplier and addressee.
and US-FDA guidelines of Good Distribution Practice (GDP) to distribute medicinal
products. This policy and procedure ensures that products distributed are in a high The ready orders are loaded into the van using the shipping door that is equipped also with a
quality. dock leveler, Medicinal products should be transported under suitable conditions of
temperature and humidity .

Clients record ensure the traceability of products identified by batch number
and quantity, so this traceability system enable any faulty product to be
Our staff receives the new shipments from the receiving door, which is found and an effective recall procedure can be performed when
equipped with a dock leveler to facilitate the unloading process. The necessary .
receiving door is separate from the shipping door and the storage area.
All of the warehouses floor are covered by epoxy material, which facilitates Non-defective medicinal products, which have been
the movement of the forklifts and prevent cross contamination. returned, should be kept apart from saleable stock in an
Once shipments received, then it should be transferred to Quarantine area called (Returned Products) to prevent
Warehouse waiting for the release certificate from KMCA at the Ministry of redistribution until a decision will be taken.

Health. Once released by KMCA, they are transferred to the “Release Only authorized personnel who have the
Product Warehouse” to be distributed. access card for the doors, can enter
If product failed in KMCA analysis and if not immediately destroyed, then it inside the warehouses.
should be kept in a clearly separated area called (non-conforming area). Self-inspections are conducted
Medicinal products should normally be stored under suitable conditions, (and recorded) in order to
monitor the
our storage area using Pallet racking system is applied in our main implementation of
warehouse to handle products more efficiently. Each pallet location has a and compliance
specific number, which is connected to our Enterprise Resource Planning with GDP..
system (Microsoft Dynamics) showing the name of the medicinal product,

quantity on the pallet and batch number.

Hawkary is the first Pharmaceutical Company in Iraq adopting an Enterprise
Resource Planning system (ERP system) which is an integrated computer system
that facilitates information flow between all business functions inside the
organization and integrate our regional offices with their branches all over Iraq.

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Warehouses Upgrading - Hawkary 2017